2026 Retention Appeasement Offer

PROGRAM GUIDELINES

Promotion Name: This promotion is called the 2026 Retention Appeasement Offer.

Eligibility Requirements: Open to individuals (“Participants”) who (i) personally receive an invitation from Sunrun to participate in the 2026 Retention Appeasement Offer from Sunrun or a Sunrun-authorized sales representative during the Promotional Period stated below, (ii) sign a new Sunrun Customer Agreement, and (iii) receive Sunrun Sign Off to that Customer Agreement by January 31, 2027.

Participants are required to have a valid email address on file with Sunrun in order to receive instructions for claiming the reward described below. By participating in this promotion, the participant is agreeing to marketing outreach via email, phone, and text.

By participating in this promotion, the Participant agrees to the terms of the 2026 Retention Appeasement Offer and to these Sunrun Terms and Conditions for Promotional Offers (the “Offer Terms and Conditions”). All capitalized terms not defined herein shall have the meaning stated in the Offer Terms and Conditions.

Promotional Period: The Promotional Period runs from January 1, 2026 through December 31, 2026, and expires at 11:59 p.m. on December 31, 2026.

Offer Reward: Each eligible Participant will receive a monetary reward (the “Offer Reward”) to be issued in a form to be determined by Sunrun in its sole discretion, most likely a gift card. The Offer Reward value will be between $100 and $6000. Participants agree to these Cardholder Agreement Terms and Conditions for Sunrun Promotions.

The Participant’s ability to claim any Offer Reward expires three (3) months from the date such Offer Reward is sent via email to the Participant for redemption. Once an Offer Reward claim has expired it cannot be revalidated or redeemed. The Offer Reward shall be payable 4 to 6 weeks after (i) installation has been completed on the Participant’s Solar Facility, and (ii) confirmation that Participant’s Sunrun accounts are in good standing as defined in the Sunrun Customer Agreement.

Miscellaneous: This offer is made by Sunrun. The Terms and Conditions and the terms set forth herein constitute the entire understanding and agreement of Sunrun and Participant and supersede and extinguish all previous drafts, agreements, arrangements and understandings between them, whether written or oral, relating to this subject matter.

Sunrun reserves the right, in its sole discretion and without prior notice, to suspend or cancel the promotion, or substitute the Offer Reward for any reason.

Privacy: Subject to these Terms and Conditions, Participant information submitted pursuant to this Promotional Offer will be collected and used in accordance with Sunrun’s Privacy Policy.